Allergy Sleep & Lung Care - Somnas at 16420 Healthpark Commons Drive #100, Fort Myers, Florida.

This office is completely unorganized and lacks basic communication skills. After my initial visit, I was scheduled a sleep study for 3-4 weeks later. I was not notified until 5 hours before my sleep study that the sleep study was being canceled because the 3rd party approval service never approved the study. The office had 1 month to figure this out, why was I told about 5 hours prior to my appointment. Each time I called Martha she would feed me a line of "Oh. I was just looking at your file" "Oh. I was just about to call you". Approximately one week later, the study was approved and scheduled again. My appointment was scheduled at 9pm, I received a call at 7:45 saying the appointment had to be rescheduled due to their network going down. The study was scheduled for a THIRD time, and to my surprise, was not canceled. The study was fine, and the lady was great!

I had a follow up appointment the next day with the Dr who did not explain anything to me other than I have "some type of insomnia", and gave me pills to take.

I previously told the staff which location I use for my prescription. The staff confirmed the location with me later on and it was incorrect and they were unable to understand which location I was referring to.

As a patient, I should not be the one that has to call to make sure my appointment is still going to happen.

I recommend finding a different Doctor.