FedEx Office Print & Ship Center at 11621 South Cleveland Avenue Suite 10, Fort Myers, Florida.

I am required to print here every week for a project at work. Each week is a different blunder. I am pretty light hearted, so I laugh at it. But honestly this is a terrible place of business, I would be embarrassed to work here or own it.

Week 1 - I needed 1000 pages printed of stickers. I brought the stickers and the pdf. I was told it would be 3 days. 3 days to hit print 111 copies apparently. I also needed 5 other PDFs printed, about 80 pages. When returning 4 days later, they had just finished the stickers, but not the PDFs. They had no record of the PDFs

Week 2 - I need 10 PDFs printed. About 150 pages. I submit them by App, and get confirmation they are ready. When I arrive 2 hours after the notice, the files that were printed were the missing files from week 1. That they had no record of. They somehow found them and printed them in place of what should have been printed. These files of course are no longer needed. I informed the man at the counter, he went to investigate what happened. After 15 minutes, he had not informed me of what was going on, my son and I were just standing at the counter waiting. I shouted back to him ‘how long is this going to be?’ And he replied ‘half an hour.’ Apparently we were supposed to stand there without even knowing what was going on for the whole 45 minutes. We left, came back an hour later and had the right items.

Week 3 - I need 10 PDFs printed, about 250 pages. Submitted last night (4/20/18) via the app. ETA of 10am this morning. Around 1pm I hadn’t received the automated email saying it was complete, so I called to see if they were ready. After being left on hold for 10 minutes, I was told they indeed were ready. Got an automated email about 3 hours later saying they were complete. My wife picked them up and brought them home, only 9 PDFs were printed, missing 1. I don’t have time to, nor do I care to go back tomorrow to pick up the missing file. I really don’t care to have to explain to them what got messed up this time. I would rather print at home and pay out of pocked than have to deal with this.

I will update each week to keep a nice log on their “work.” Hopefully you find amusement in it, and are smart enough to avoid this location at all costs